Skip to content

Support

Stuck by the fire? Most answers are below. Still need help? Email support@tendcamp.com.

Frequently asked questions

Do I need an account?

No. Tendcamp works fully offline and keeps everything on your phone. Signing in is optional and only adds a backup.

How does syncing work?

Open Profile and tap Save your progress, then Sign in with Apple. Your camp is uploaded and kept in sync after that: changes save on your phone instantly and sync a few seconds later, or the next time you open the app if you were offline. Profile shows when you last synced, and you can tap Cloud backup to sync right away.

I signed in on a new phone. Where is my camp?

Sign in with the same Apple ID and your saved camp comes back. If the new phone already has habits, Tendcamp asks whether to merge both camps or use the saved one.

How do I delete my account?

In the app, open Profile and tap Delete account. This permanently deletes your account and all of its data on our server, and clears the camp on that phone. If you never signed in, just delete the app.

My reminder isn’t showing up.

Check that Daily reminder is on in Profile and the time is right, then make sure notifications are allowed for Tendcamp in iOS Settings, Notifications. Focus modes can also hold notifications back.

What are rest days?

Each habit can be due every day or only on certain weekdays. A day with nothing due is a rest day: the fire tends itself, and the day never breaks your streak.

What counts as surviving a night?

Finish at least half of the habits due that day. Survived nights in a row make your streak. The day resets at midnight, your local time.

How many habits can I have?

Between 3 and 8. That keeps the camp easy to tend every day. You can add, edit, reorder and remove habits any time from Edit habits.

Contact

Email support@tendcamp.com with your question. Telling us your iPhone model and iOS version helps. We usually reply within a couple of days.